(Senior) Consultant Service Management (m/w/d) für IFS Cloud

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• Supporting our customers in all project phases from the conceptual design of initial ideas to their successful implementation in operations
• Conducting business process analyses and needs assessments to align IFS solutions with business initiatives
• Responsibility for topics and sub-projects
• Opportunity to contribute to studies, publications, market analyses, sales & marketing topics, proposal preparation and expansion of our service offerings
• (Master's) degree in business administration, information systems, natural sciences, computer science, industrial engineering, supply chain management, or comparable field of study
• At least 2 years of experience in service management related solutions in one or more of the following areas: Contracting and SLA Management, Customer Request Management, Planning and Dispatching, Planning & Scheduling Optimization, Mobile Order Processing, Asset Management, IoT and data-based scenarios (predictive maintenance), or project management
• Experience in the delivery of IT and FSM/CRM solutions.
• Strong analytical skills and ability to analyse and/or design business processes
• Passion for new technologies and trends as well as their meaningful use in businesses
• Ability to work in a team and strong communication skills
• Willingness to travel nationally and internationally in a post-Covid world
• Fluent in German and English
• Diverse career prospects in a permanent employment contract with numerous training and coaching opportunities and individual support from personal development managers
• Long-term perspective in an innovative company
• An attractive compensation model including a performance-related bonus with the option of converting it into additional days of free time
• Hybrid working with the latest technical equipment including smartphone, laptop and more and this at the customer, in one of our top office locations or at home
• Extensive offers for the work-life balance
• Flat hierarchies and a team-oriented corporate culture in which diversity and appreciation, ecological responsibility and social commitment are part of the equation

We are looking forward to receiving your complete online application incl. your introduction letter, CV, work certificates and diplomas. Please note that we do not consider applications from personnel consultancies.