Senior Product Experience Designer (m/f/x) - Account Experience
Jobbeschreibung
Graz, Steiermark, Österreich
Dynatrace
21.04.2024
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Company DescriptionDynatrace exists to make software work perfectly.
Our platform combines broad and deep observability and continuous
runtime application security with advanced AIOps to provide answers
and intelligent automation from data. This enables innovators to
modernize and automate cloud operations, deliver software faster and
more securely, and ensure flawless digital experiences.We're an equal
opportunity employer and embrace all applicants. Dynatrace wants
YOU—your diverse background, talents, values, ideas, and expertise.
These qualities are what make our global team stronger and more
seasoned. We're fueled by the diversity of our talented employees. Job
DescriptionAs a Senior Product Experience Designer, you'll join a
global team of designers & researchers sitting across our R&D labs in
Austria, Poland, Spain, and the United States. The Account Experience
Solution is a core part of the overall Dynatrace organization,
enabling customers to experience world-class end-to-end account
management, from discovering the platform, to get transparent insights
and consumption information. Your role at DynatraceYou'll be part of
our outstanding Account Experience team, building the next-generation
account and subscription management platform that provides simple,
flexible, transparent insights and enables self-service to maximize
customer value. You’ll play a key role in bringing our in-house
developed Dynatrace Platform Subscription experience to the next
level. On top of that, you’ll enable new customers to discover the
full Dynatrace value. As part of UX Guild at Dynatrace, a community
that connects Dynatracers across areas, features, and competencies,
you’ll: Act as a customer advocate while continuously partnering with
lead product engineers, software engineers, product architects, and
other design practitioners to help bring our product value to our
customers. Evaluate tech constraints, understand and work around
dependencies, tech requirements, user requirements, and the related
impact on the product's user experience. Foster a human centric design
approach by communicating the voice of our customer to our product
management team, enabling customers to experience the main value
coming from our Dynatrace Platform. Be hands-on to visualize,
prototype, test, and measure design solutions – e.g., with information
architecture, user flows, wireframes, mockups, but also user testing
with surveys and interviews, usability heuristics, user-centered
metrics, etc. Consider and design within UI standards, accessibility
constraints, and responsive design aspects by leveraging our design
system to build your designs. Contribute and help to evolve our design
system. Craft solutions that are desirable, viable, and feasible while
evolving our product’s language and improving existing design
solutions to make them accessible and intuitive. QualificationsYou
have at least 6 years of experience and a demonstrated track record of
designing, shipping, and iterating digital software products and
systems — not that goes beyond just websites or campaigns. Big bonus
if mature in working on Enterprise Software as well. Your strengths
and interests lie in UX design, but also in the creation of beautiful
interfaces. You have a good eye for visual and communications design
and mastering low and high-fidelity prototypes is mediation for you.
You integrate user experience and design work on the product in agile
working models and closely with development where ideation, future
vision, detailed improvements, and emerging tasks often happen at the
same time. You have strong communication and presentation skills, to
help people understand the rationale behind design proposals and the
complex nuances of design problems. You are passionate about
building, prototyping, and continually evolving digital products
throughout the product life cycle while engaging in user testing
sessions for your designs and synthesizing feedback to actionable
changes. You are an excellent collaborator - adapting to feedback
from both users and internal stakeholders, and building stronger
products as a result. You are fluent in designing for the web as
canvas, you should be able to prototype dev-ready interactions and
interfaces inside of your favorite set of tools. You keep
accessibility top of mind for all your designs and can find ways to
make beautiful experiences being usable by everyone. You gathered
your first experiences in transforming businesses while iteratively
designing for a new platform as well as unifying multiple products
would be an asset How to apply Please kindly apply with both your
resume and portfolio in English. We would highly appreciate a cover
letter. Please include a link to an online portfolio showing a few
selected projects you worked on in the past that clearly outline: the
problems and/or business opportunities taken on with your work, your
role and specific responsibilities as part of a multidisciplinary
team,the method and process applied to find solutions and overcome
obstacles, Additional InformationWhat's in it for you? A one-product
software company creating real value for the largest enterprises and
millions of end customers globally, striving for a world where
software works perfectly.Working with the latest technologies and at
the forefront of innovation in tech on scale; but also, in other areas
like marketing, design, or research. Working models that offer you
the flexibility you need, ranging from full remote options to hybrid
ones combining home and in-office work. A team that thinks outside
the box, welcomes unconventional ideas, and pushes boundaries.An
environment that fosters innovation, enables creative collaboration,
and allows you to grow.A globally unique and tailor-made career
development program recognizing your potential, promoting your
strengths, and supporting you in achieving your career goals. A
truly international mindset with Dynatracers from different countries
& cultures all over the world, and English as the corporate language
that connects us all A culture that is being shaped by the diverse
personalities, expertise, and backgrounds of our global team. A
relocation team that is eager to help you start your journey to a new
country, always there to support and by your side. If you need to
relocate for a position you are applying for, we offer you a
relocation allowance and support with your visa, work permit,
accommodation, language courses, as well as a dedicated buddy program.
Click this link to find out more information about our relocation
program.Compensation and rewards We offer attractive compensation
packages and stock purchase options with numerous benefits and
advantages.Due to legal reasons, we are obliged to disclose the
minimum salary for this position, which is 60.000 gross per year
based on full-time employment. We offer a higher salary in line with
qualifications and experience. SummaryType: Full-timeFunction:
DesignExperience level: Mid-Senior LevelIndustry: Computer Software
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